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Privacy Policy

Privacy Policy

At FDT Desert Tours, we value and respect your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website, services, and offerings. By using our services, you agree to the terms outlined in this policy.

 

1. Information We Collect

We may collect the following types of information:

 

  • Personal Information: Name, email address, phone number, and payment details when you book our services.

  • Booking Information: Tour preferences, dates, group size, and related details.

  • Technical Information: IP address, browser type, device information, and usage data when you visit our website.

  • Communication Data: Information you provide when you contact us via email, phone, or chat support.

2. How We Use Your Information

We use the information collected for the following purposes:

 

  • Booking and Service Delivery: To confirm bookings, process payments, and provide the requested tours and services.

  • Customer Support: To respond to inquiries, manage complaints, and ensure customer satisfaction.

  • Marketing: To send promotional offers, updates, and information about our services, only with your consent.

  • Improving User Experience: To analyze website usage, improve our services, and enhance your overall experience.

  • Legal Compliance: To comply with applicable laws, regulations, or legal processes.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data under the following circumstances:

  • Service Providers: With trusted third parties who assist in delivering our services, such as payment processors and tour guides.

  • Legal Obligations: If required to disclose information by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or transfer of our business assets, your information may be shared with the relevant parties.

4. Data Protection and Security

We implement strict security measures to protect your personal data from unauthorized access, misuse, or disclosure. These include encryption, secure servers, and restricted access to your information. While we strive to protect your data, no method of transmission over the internet is 100% secure.

 

5. Your Rights

You have the following rights regarding your personal information:

  • Access: Request access to the information we hold about you.

  • Correction: Request corrections to inaccurate or incomplete data.

  • Deletion: Request deletion of your personal information, where applicable.

  • Opt-Out: Withdraw consent for marketing communications at any time. To exercise any of these rights, please contact us at [Insert Contact Email].

6. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience and gather analytics. Cookies are small files stored on your device that help us:

  • Recognize you when you return to our site.

  • Monitor website performance and user behavior.

  • Personalize content and offers.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website.

 

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

 

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your information.